Easy Care Mental Health

Notice of Privacy Practices

Effective Date: January 1, 2024

THIS NOTICE DESCRIBES HOW YOUR HEALTH INFORMATION MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

At Easy Care Mental Health, we understand that information about your mental health and healthcare is personal. We are committed to protecting the privacy and confidentiality of your protected health information (PHI).

This Notice of Privacy Practices explains how we may use and disclose your health information, your rights regarding your health information, and our responsibilities regarding the protection of your information.

Our Responsibilities

We are required by law to:

Protect the privacy of your protected health information.

Provide you with this notice explaining our privacy practices and legal duties.

Follow  the terms of the Notice of Privacy Practices currently in effect.

Notify you of changes to our privacy practices when required.

How We May Use and Disclose Your Health Information

Your protected health information may be used or disclosed by Easy Care Mental Health, your provider, and authorized staff for the following purposes:

Treatment

We may use and disclose your health information to provide, coordinate, and manage your mental health treatment.

This may include sharing information with other healthcare providers, pharmacies, or individuals involved in your care when necessary to support treatment decisions and continuity of care.

Payment

We may use and disclose your health information to obtain payment for services provided.

This may include submitting information to your insurance company, responding to insurance requests, and completing medication prior authorizations.

Healthcare Operations

We may use and disclose your health information as necessary to operate our practice.

This may include quality improvement activities, administrative functions, billing services, staff training, and contacting you regarding appointments by phone, voicemail, text message, or email.

When outside services are used, such as billing companies or electronic health record services, we require appropriate agreements to protect your health information.

Other Uses and Disclosures Permitted or Required by Law

We may use or disclose your protected health information without your written authorization when permitted or required by law, including:

Reporting suspected child abuse or neglect to the appropriate authorities.

Reporting suspected abuse, neglect, or exploitation of elderly or incapacitated adults.

Preventing or reducing a serious threat to the health or safety of you or others.

Responding  to court orders, subpoenas, or legal requirements.

Supporting  law enforcement activities when permitted by law.

Conducting health oversight activities, audits, or investigations.

Complying with workers’ compensation requirements.

Responding to requests from coroners or medical examiners.

Other disclosures required by state or federal law.

Appointment Reminders and Communications

We may contact you using the contact information you provide to:

Remind you of appointments.

Communicate regarding scheduling, billing, or practice-related matters.

Provide information related to your treatment or available healthcare services.

You may request reasonable restrictions regarding how we communicate with you.

Uses and Disclosures Requiring Your Authorization

Certain uses and disclosures require your written authorization, including:

Psychotherapy Notes

Any use or disclosure of separately maintained psychotherapy notes requires your written authorization except when permitted or required by law.

Marketing

We will not use or disclose your protected health information for marketing purposes without your written authorization.

Sale of Health Information

We will not sell your protected health information without your written authorization.

You may revoke an authorization in writing at any time, except to the extent action has already been taken based on that authorization.

Your Rights Regarding Your Health Information

You have the right to:

Request Restrictions

You may request limits on certain uses and disclosures of your protected health information. We are not required to agree to every request unless required by law.

Request Confidential Communications

You may request that we contact you in a specific way or at a specific location.

Access Your Health Information

You have the right to review and request copies of your health information, except where restricted by law. Reasonable fees may apply as permitted by law.

Request Amendments

You may request corrections or additions to your health information if you believe information is incorrect or incomplete.

Request an Accounting of Disclosures

You may request a list of certain disclosures of your health information made by Easy Care Mental Health.

Receive a Copy of This Notice

You have the right to receive a paper copy of this Notice of Privacy Practices. A copy is also available electronically through our website.

Virginia Confidentiality Requirements

Easy Care Mental Health follows applicable Virginia laws and regulations regarding the confidentiality and protection of mental health records. Your identifying information and treatment records will remain confidential except when disclosure is authorized by you or permitted or required by law.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with:

Easy Care Mental Health

You may also file a complaint with the U.S. Department of Health and Human Services. You will not be penalized or retaliated against for filing a complaint.

Changes to This Notice

Easy Care Mental Health reserves the right to update this Notice of Privacy Practices. Any changes will apply to all health information maintained by the practice. The updated notice will be available upon request and posted on our website. Last Updated: 08/06/2026